Refund and Return Policy

At Hepras Technologies, we are committed to delivering high-quality digital marketing services that meet your needs and expectations. If you are not entirely satisfied with your purchase, we’re here to help.

1. Refund Policy

• Eligibility for Refunds:

• Refunds are available for digital marketing services that have not yet been fully executed or delivered. If you wish to cancel a service, you must notify us within [3] days of your purchase.

• Refund requests for partially completed services will be evaluated on a case-by-case basis. Depending on the stage of service delivery, a partial refund may be issued.

• Non-Refundable Services:

• Customized digital marketing strategies, social media management plans, or e-commerce site developments that have been fully executed or delivered are non-refundable.

• Any service where work has been initiated and significant progress has been made is generally non-refundable.

• Refund Process:

• To request a refund, please contact our support team at [insert contact details] with your order details, including the reason for the refund request.

• If your refund request is approved, the refund will be processed within [X] business days, and a credit will automatically be applied to your original method of payment.

2. Return Policy

Since our services are digital and often customized, traditional returns are not applicable. However, we are dedicated to ensuring your satisfaction and are open to revising our work to meet your expectations.

• Service Revisions:

• If you are dissatisfied with any aspect of our service, please contact us within [X] days of service delivery. We will work with you to address your concerns and make necessary adjustments.

• Revisions are offered as part of our commitment to delivering quality services, but they are limited to the scope of the original agreement.

3. Cancellation Policy

• Service Cancellation:

• You may cancel ongoing services by notifying us at least [20] days before the next billing cycle or service milestone.

• If cancellation is requested after service delivery has commenced but before completion, a pro-rated refund may be issued based on the work completed.

4. Contact Us

If you have any questions about our refund and return policy or need assistance with a service issue, please contact us at:

• Email: [support@heprastechnologies.com]

• Phone: [+91 9879151103]

5. Changes to This Policy

Hepras Technologies reserves the right to update or modify this Refund and Return Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated.

Need help?

Contact us at [support@heprastechnologies.com] for questions related to refunds and returns.